Leadership Skills for Supervisors

Communication, Coaching and Conflict

Your ability to guide others depends on your commitment to ongoing, professional development.

Supervision of your fellow co-workers is a complex activity and important responsibility. You interact with floor employees, management, and other supervisors in your own and other departments. Your ability to provide coaching and support affects individual employees, and your entire organizational team. Every supervisor must respond to constant challenges and competing demands inherent in their role. An effective leader is organized and adaptable, as well as a skilled communicator, coach, and observer. In this course, students are encouraged to define the obligations of their supervisorial role in their organization. They are also given information about effective time management strategies to improve the productivity of their entire team.

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