Telemarketing

Using the Telephone as a Sales Tool

Your team can harness the power of their voice and their attitude to make the sale.

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Using telemarketing is a useful sales and customer relationship development tool for business organizations. The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. Employees can optimize this communication method for dramatically increasing their success in sales. It is becoming increasingly important to be able to make sales calls effectively over the phone. In this course, students learn how to improve their communication skills and their ability to persuade customers during a sales call. As well, they will learn how practicing self-awareness techniques can improve the quality of their potential and existing customer relationships.

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Telemarketing

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Telemarketing

Almost every salesperson today is on the phone at some point during their selling, but picking up the phone and making those calls can be a daunting task, especially if you don’t like talking on the telephone, or are certain that it will be a waste of time. But with the right telemarketing strategy, all calls become productive calls! What if you could place a call, get past the gate keeper, and speak directly to the company decision maker? That’s the essence of telephone sales training, whether you do your selling, or are trying to get your foot in the door to book an appointment. With effective telephone skills, students who take Velsoft’s telemarketing course learn how to build trust and respect with their customers and colleagues, how to warm up their sales approach and improve their cold calling, and learn effective negotiation strategies to help strengthen their sales on the phone. Tired of feeling like phone calls are a waste of time? Velsoft’s Telemarketing: Using the Telephone as a Sales Tool courseware will turn your phone into one of the most important tools in your sales kit!

Velsoft’s eLearning telemarketing training course teaches all of the best techniques for telemarketing in a web-based format that is easy for students to use. Students can learn independently through the eLearning website, and set their own pace to meet the needs of their schedule. Instructors should also consider using Velsoft’s eLearning platform in combination with Velsoft’s classroom-led material, which offers a flexible, blended learning format to enhance their training and make the most of their telemarketing training manual!